Youth Time Administrator
For handling the service warranty of the International Youth Movement Youth Time.
General provisions and definitions
The Complaint Procedure governs the terms of the service warranty for services provided by the International Youth Movement Youth Time. The Complaint Procedure determines the procedure for processing a claim from the initial claim, through its evaluation and informing the Customer, to resolving the claim and removing the claimed malpractice.
Complaint rules in this form apply to all business cases unless other warranty terms are agreed upon. Then the terms of the agreement are superior to the Complaint Procedure.
The rights and obligations of both parties not included in the Complaint Rules or not agreed in signs are handled according to applicable laws of the Czech Republic, in particular the Commercial Code, the Civil Code and the Consumer Protection Act, as amended.
We are responsible for following malpractice of the services we provide.
As a service provider, we are responsible for ensuring that the service is free of malpractice and that it is provided in accordance with the contract. The provided service is not defective and is provided in accordance with the contract when:
- corresponds to the description we have sent to you before the contract is concluded;
- is provided on an agreed date and lasts for the specified period;
- is provided with appropriate expertise and care;
- complies with legal requirements.
What is the service warranty period?
Provided services can be claimed in the course of their provision. Hidden defects are to be reported without undue delay after you have learned about them. Service malpractice can be claimed within six months from the date of service latest.
What rights from faulty performance you have.
In case a defective service was provided to you, you are in particular entitled to:
(a) Get a redress free of charge (in particular, in form of additional provision of the service or the provision
of a substitute service);
(b) A reasonable reduction of the price;
(c) Withdrawal from the contract (only if the defective service is a substantive breach to the contract).
Any other rights resulting from applicable law are not affected by this provision.
When the rights to claim malpractice cannot be applied.
You are not entitled to claim malpractice if:
- You knew about the defect before the service had been provided;
- You have caused the defect yourself; in particular by providing incorrect or incomplete information.
- cannot be applied to inaccuracies in the order of mm, other shades, etc., if it is manual work, not
mechanical. Manual work is always less accurate than machine work. This fact must be taken into
How to proceed with complaints.
Apply your claim without undue delay from the discovery of the defect.
Claims can be made by e-mail or in writing. When making a complaint, we recommend that you accurately describe what defect you see. This will speed up the complaint process.
The moment of claim is the moment when the occurrence of the defect has been notified to us and the right of responsibility for defects of the provided service has been applied.
We will process the received complaints without undue delay, but no later than 30 days from the date of the claim, unless otherwise agreed. We will issue a written confirmation of your claim and settlement. In case of a dispute, we decide whether we accept it within three working days from the date of the claim.
In accordance with the Civil Code, you have the right for a reimbursement of the expense incurred when applying for a service claim. Please note that you have to claim the right for reimbursement within one month after the expiry of the time limit for defect claim.
Delivery and payment conditions
- Payment by bank transfer
After you send your order, you will receive an email with a link to the webpage where you will find payment instructions.
- Online payment by credit card
if you decide to pay your voucher by your card, please indicate the type of the card. You will then be redirected to the system of Rapid Payment Gateway prompting you to enter card details: credit card number, card expiration date, and CVV2 / CVC2 - the last three digits preprinted on your credit card signature strip.
If your bank does not confirm your payment with your card, it may be due to the following:
- credit/debit card details were not entered correctly
- * There are not enough funds on your account or you have already exhausted the limit for internet transactions.
- Your card is not enabled for internet transactions. In this case you have to contact your bank.
Delivery of confirmation of payment
Confirmation will be sent to you within one business day after receiving the payment.
This Complaint Procedure and Delivery Terms are valid and effective from 4th June 2018.
Updated: March 27, 2018
What information we collect
- Personal information that you directly provide to us, which includes information you supply when you register an account with us and save items to your profile.
- Non-personal information that's automatically gathered as you use youth-time.org, which includes tracking information for our site.
- Cookies, to help us understand what areas of the site are most useful and interesting to our audience.
How we use this information
- We use your information for limited purposes and do not sell it to any third parties. Specific uses are defined below.
- Providing requested services
- We may use the information that we collect to fulfill your requests for services and information. For example, using your contact information to respond to your customer service requests, or to enable registration for one of our conferences.
We also use the information we collect to send email newsletters, or information about conferences and events (if you have opted in for this information). We may also use the information that we collect to send you e-mail communications, such as information about your account or changes to the site.
YouthTime connects Google Analytics client id data with YouthTime user ID data so that we can create a more personalized experience for users, even when not logged in.
- When permitted
In addition to the uses identified above, we may use the information that we collect for any other purposes disclosed to you at the time we collect your information or pursuant to your
Steps we take to protect your privacy
- To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we put in place commercially reasonable physical, technical and administrative
controls to protect your information. Our control methods are continuously checked and improved, if needed or possible.
- Please note that no method of transmission over the internet is 100% secure, with sending your personal info you take all risks.
- Remember, when visiting a third-party site from youth-time.com, we do not control the privacy policies of other parties, so please check before browsing on those sites to ensure you agree with their terms.
- All the time you are entitled to revoke consent with personal data collecting and processing you gave. Consequences will be dependent on importance of collected / processed personal data with respect to your position within conference / event.
- Children under the age of 15
We do not knowingly collect personal information from children under 15. If we learn that we have collected any personal information from a child under the age of 15 without verifiable
parental consent, we will delete that information from our database as quickly as possible. If you believe that we may have collected information from a child under 15, please contact us.
- Respect the culture and tradition of the hosting nation and organization. Avoid insulting people by bringing up sensitive topics and refrain from making political statements.
- This event offers a platform for communication, interaction, discussion and collaboration.
- It is forbidden to show discord and cause disorder based on religious, sexual or national identity.
- Participation in all activities organized during the event is mandatory. The program is designed in such a way that you will have free time for relaxing, shopping, sightseeing etc. We’re kindly asking you to maintain a working frame of mind.
- A proactive attitude as well as punctuality are required during the event.
- The participants will be accommodated in twin rooms, in most cases with a participant from the other country. The assignment will be provided by us. Please note that we cannot accommodate requests for preferred roommates.
- Dress code is smart casual and cocktail dress/smart suit for opening ceremony, welcome reception and closing/awarding ceremony. No short trousers or flip-flops are allowed while
working at the event.
- Alcohol comsumption is PROHIBITED for participants during the event, only if it provided by organizers.
- Selected event participants will need to pay a nonrefundable organisational fee after receiving an invitation. We do not provide refund in case you will not stay for the entire conference.
- Youth Time only provides participants transport to events and activities that are part of the official program. Please note that any other expenses for transportation will be at the expense of the participant.
- Participants that do not follow the code of conduct, will be immediately removed from the event with 100% charge of costs spent by YTIM.
- The event run under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other
participant, may be revealed.
- Use the event-specific hashtag as communicated during the event for any related tweets
- Remember that unpublished data presented at our events should be regarded as confidential, and should not be published
- Gain approval from a speaker or poster presenter prior to quoting or publishing that individual’s scientific results
- Mute your cellphone/laptop/tablet volume to avoid disrupting sessions
- Capture, transmit or redistribute data presented at the meeting – this may preclude subsequent publication of the data in a scholarly journal
- Use offensive language in your posts
- Engage in rudeness or personal attacks
- We reserve the right to change the Conference or Event content, timing, or speakers without notice.
- We reserve the right to change the place/city/country with month notice in advance.
- The Conference or Event may be postponed or cancelled by us for any reason. If such a situation should occur we will endeavour to reschedule the Conference or Event, in this
case we return an administrative fee. However, we cannot be held responsible for any cost, damage or expenses, which may have been incurred by the delegate as a consequence of the Conference or Event being postponed or cancelled.
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|Guyana Chronicle (Guyana)||LINK|
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|City Power Women (UK)||LINK|
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From 23rd to 27th of November, Youth Time International Movement in collaboration with the General Authority of Youth and Sports Welfare in the UAE hosted its third annual Youth Global Forum. The location for hosting the event was the cosmopolitan metropolis of Dubai with the forum bringing together experts and participants coming from a diverse range of countries and backgrounds. Attendees were exposed to a variety of innovative masterclasses and workshops which touched upon topics related to the overall theme of the event – Ethical Entrepreneurship in the Time of a Competitive Knowledge-based Economy. Further, thirteen social enterprise projects were presented by participants with one winner receiving Youth Time’s Idea Grant to convert their idea into a reality!
On a warm winter evening in Dubai, participants who had journeyed from far and wide gathered together to join honorable guests and experts at the venue which would serve as home to this year’s Youth Global Forum – the government building of the General Authority of Youth and Sports Welfare.
The event commenced with an opening ceremony moderated by Youth Time International Movement veteran and former ambassador, Themistocles Papadimopulos. As he reflected on the positive impact and influence previous Youth Global Forums had contributed to his life, his remarks enlightened participants on what they could expect to achieve during their time in Dubai. This sentiment was reinforced when after being invited to the stage to make her opening speech, Ms. Julia Kinash, President of Youth Time International Movement posed the question to participants, “Exactly what is the Youth Global Forum to you?” Following several varied answers from the audience, Ms. Kinash continued, “For some, it is just another event. For others, it will be a turning point in their life. To us, the organizers, the Youth Global Forum is a way of paying back our social responsibility. But predominantly, it is a place where we give a chance to extraordinary youth from around the globe to find new business opportunities and partners, build their professional network or even to find the inspiration to create positive impact in this complicated world.”
YT Co-Founder Ondrej Kafka, Jelizaveta Sarapova and Founder & President of Youth Time International Movement Julia Kinash
The opening ceremony was followed by a beautiful welcome reception which took place in the stunning gardens at the Park Hyatt Hotel. Here, participants had the chance to get to know one another over a delicious buffet style dinner which was complemented with music from a live jazz band and other performances. It was clear to see that the participants had quickly made friends with one another, with the vast majority joining together on the dance floor shortly after speeches were made partners and ambassadors.
The opening ceremony of Youth Global Forum 2017
The next day began early, with Mr. Roman Vishnevskiy, Managing Partner at United Traders LLC opening the morning masterclass session with his presentation on, “Cryptocurrency as an effective tool for startups.” The teachings of the session went down very well with the participants and the morning’s activities were only made more successful when Mr. Yousef Khalili, Head of Smart City Consulting Practice and Smart City as-a-service at NXN presented on the topic, “The role of young entrepreneurs in the future of smart cities.”
Mr. Goran Luburic, Vice Dean of the Zagreb School of Business, Julia Kinash and Prof. Željka Zavišić from the Zagreb School of Business
Mr. Roman Vishnevskiy
Mr. Yousef Khalili
Following lunch, the program for the afternoon was set aside for project presentations made by young social entrepreneurs who had sent through their initial proposals for assessment months before the event began. Thirteen projects that fell under the categories of empowerment, education, sustainable environment and social innovation were presented in front of fellow participants and a jury panel made up by Ms. Julia Kinash, President of Youth Time International Movement, Dr. Vladimir Yakunin, Chairman of the World Public Forum, Dialogue of Civilizations, Dr. Allam Ahmed, President of the World Association for Sustainable Development, Mr. Jimmy Gani, CEO of IPMI International Business School in Jakarta, Indonesia and Mr. Goran Luburic, Vice Dean of Youth Time International Movement’s valued partners the Zagreb School of Business in Croatia. Following each round of presentations, a Q&A session commenced whereby the audience and members of the jury panel were invited to delve into further details for each project. The presentations were followed by a voting process whereby each participant was asked to vote for an overall winner and state the reasons behind their choice. The results of the voting would be announced during the closing and awarding ceremony two days later.
Dr. Vladimir Yakunin, Chairman of the World Public Forum
Inspiring masterclasses on the roles of both individuals and technology in a sustainable knowledge-based economy led by honorable guests Dr. Vladimir Yakunin and Dr. Allam Ahmed respectively kicked off the third day. After a spot of lunch, two rounds of workshops were conducted by esteemed trainers who had travelled from all corners of the globe to be at the event. The educational and interactive sessions were centered on topics which encouraged participants how to think ethically and sustainably in business. Workshop titles included, “Utilizing blockchain for social innovation” which was hosted by Mr. Mohammad Shaheed Khan and, “Social factors that influence knowledge development and knowledge management techniques” led by Ms. Dorotea Milas. Among others were, “Strategies for smart city startups” conducted by Mr. Yousef Khalili and, “The importance of ethics in the process of digitilization of life” led by Dr. Delfina Fantini van Ditmar.
Dr. Allam Ahmed
Workshop of Ms Dorotea Milas
The final day of the event began with the Youth Global Forum’s traditional closing and award ceremony in which guests of honour including His Excellency Ibrahim Abdul Malik Mohammed, Secretary General of General Authority of Youth and Sports Welfare and His Excellency Khalid Al Midfa, Assistant Secretary General were present. After a round of speeches made by honourable guests and Youth Time International Movement’s partners were made, it was time for the moment everyone had been waiting for, the announcement of the winners of the projects competition.
During the jury panel discussions two days earlier, it was decided that due to a large volume of high-quality projects presented, some additional prizes would be awarded. Ms. Suaad al-Hammadi of the United Arab Emirates was the first to receive an additional award for her project on providing a platform to help expose the talents of Syrian refugees, winning an internship with Youth Global Forum sponsors AIESEC. Mr. Adam Taufan Firdaus of Indonesia was then announced as the winner of the first special prize for his project on organic waste management, receiving a six-month internship at the IPMI International Business School in Jakarta, Indonesia which was kindly awarded by Mr. Jimmy Gani, CEO of the aforementioned school. The last of the special prizes was awarded the St. Andrew the First-called Foundation grant to realize their project. Ms. Elizaveta Sarapova was awarded the prize by Dr. Vladimir Yakunin, Deputy Chairperson of the board of the St. Andrew the First-called Foundation for her project which aims to help young disabled people develop their soft skills and eventually gain employment. ff
The promoting and special prizes were followed by the announcement of the three main winners of the projects competition. In third place, winning a one-year master’s or bachelor’s scholarship at the Anglo American University in Prague was Ms. Nadia Khan for her project which focussed on providing additional mental healthcare services and advice to young men in the United Kingdom. In second place, winning a full master’s scholarship at the Zagreb School of Business in Croatia were Ms. Joi Sears and Mr. Alexander Shelton for their project entitled “The Green Store” - a pop-up shop offering environmentally friendly clothing and accessories in addition to educational events on sustainability and conservation. The clear winner, however, receiving the vast majority of votes was Ms. Aurelia Abena Attipoe who travelled all the way from Ghana to present her project, “The Pitch Hub” – a training program aimed at equipping 50 young Ghanaian social entrepreneurs with the soft skills and platform required to build and sustain their businesses. For her fantastic efforts, Ms. Attipoe was awarded with Youth Time’s Idea Grant in order to realize her project.
Dr. Yakunin and Ms. Suaad al-Hammadi
3rd place winner Ms. Nadia Khan
The event was capped off with a swashbuckling desert safari during the afternoon which included a range of activities from sandboarding to quad biking, henna painting to dune bashing. All participants would then gather together for a traditional Bedouin dinner whilst enjoying various cultural performances including a traditional belly dance and a moment to remember from Youth Time International Movement ambassador, Qendrim Behluli.
Cultural performance during the Bedouin dinner
The general consensus was that participants and experts alike left the Youth Global Forum in Dubai with heads full of newfound knowledge and ideas. The lessons learned during the programme gave inspiration and motivation to all who attended, with participants gaining a new insight and understanding as what it means to be an ethical entrepreneur in modern society. As has become tradition since the very first Youth Time International Movement event which was held in Rhodes back in 2010, participants also jetted out from Dubai having made plenty of new friends and a sense of belonging to the ever-expanding Youth Time family.